Privacy Policy

Privacy Policy

We are very pleased that you are interested in our company. Data protection is a top priority for the management of Disc-O-Bed Schweiz GmbH. In general, you can use the Disc-O-Bed Schweiz GmbH website without providing any personal data. However, if a data subject wishes to use specific services offered by our company via our website, the processing of personal data may be necessary. If the processing of personal data is necessary and there is no legal basis for such processing, we generally obtain the consent of the data subject.

The processing of personal data—such as a data subject’s name, address, email address, or phone number—is always carried out in accordance with the General Data Protection Regulation and in compliance with the country-specific data protection regulations applicable to Disc-O-Bed Schweiz GmbH. Through this Privacy Policy, our company aims to inform the public about the nature, scope, and purpose of the personal data we collect, use, and process. Furthermore, this Privacy Policy informs data subjects of their rights.

As the data controller, Disc-O-Bed Schweiz GmbH has implemented numerous technical and organizational measures to ensure the most comprehensive protection possible of the personal data processed through this website. However, internet-based data transmissions may generally involve security vulnerabilities, meaning that absolute protection cannot be guaranteed. For this reason, any data subject is free to provide personal data to us through alternative means, such as by telephone.

 

1. Data Controller

The entity responsible for data processing on this website is:

Disc-O-Bed Switzerland GmbH
c/o H. Reissmann
Rüchliweg 101
4125 Riehen
Switzerland

Email: info@discobed.ch

2. General Information on Data Processing

The protection of your personal data is very important to us. We treat your personal data confidentially and in accordance with Switzerland’s data protection laws (Federal Act on Data Protection, DSG).

Personal data refers to any information that can be used to identify an individual, such as a name, address, phone number, or email address.

3. Collection and Processing of Personal Data

We collect personal data when you:

• Visit our online store
• place an order
• Create a customer account
• Subscribe to our newsletter
• Contact us via the contact form or by email

In particular, the following data may be processed:

• Last Name and First Name
• Billing and Shipping Address
• Email address
• Phone number
• Payment Information
• Order History
• IP address
• Technical information about the device and browser used

Data is processed solely for the purposes of contract fulfillment, customer communication, and improving our services.

4. Customer Account

You have the option to create a customer account in our store. The information you provide will be saved so that you can place future orders more quickly.

You can delete your customer account at any time. To do so, please contact us by email.

5. Orders in the Online Store

To process your order, we need certain personal information, such as your name, address, payment details, and contact information.

This data is used exclusively for:

• Processing and Shipping Your Order
• Payment Processing
• Communication Regarding Your Order
• Statutory retention requirements

6. Payment Providers

We use external payment service providers to process payments. Depending on the payment method you select, your payment information will be transmitted to the respective provider.

In particular, we use the following payment providers:

Shopify Payments
Shopify International Limited
Victoria Buildings
2nd Floor, 1-2 Haddington Road
Dublin 4, D04 XN32
Ireland

TWINT AG
Stauffacherstrasse 41,
, 8004 Zurich,
, Switzerland

PostFinance AG
Mingerstrasse 20,
, 3030 Bern,
, Switzerland

The respective payment providers process the data independently in accordance with their privacy policies.

7. Shipping Service Providers

To deliver your order, we will provide your shipping address and any other necessary information to our shipping provider.

We ship via:

DHL

Data is transferred solely for the purpose of fulfilling your order.

8. Newsletter

If you subscribe to our newsletter, we will use your email address to send you regular updates about products, offers, and news.

We use the following to send out our newsletter:

Klaviyo Inc.
125 Summer St
, Boston, MA 02111
USA

Your data is processed on Klaviyo's servers. You can unsubscribe from the newsletter at any time by clicking the unsubscribe link in any email or by contacting us.

9. Contact Form and Communication

If you contact us via the contact form or by email, we will store your information to process your inquiry and for any follow-up questions.

The data will not be shared without your consent.

10. Using Shopify

Our online store is powered by the Shopify platform.

Shopify provides the e-commerce platform through which we offer and sell our products.

Provider:

Shopify International Limited
Victoria Buildings
2nd Floor
1–2 Haddington Road
Dublin 4
Ireland

Shopify processes personal data, including:

• Regarding the Provision of the Website
• Order Processing
• Technical Analysis
• to ensure safety

For more information, please see Shopify's Privacy Policy.

11. Tracking and Analysis (Meta Pixel)

We use the Meta Pixel from Meta Platforms Inc. on our website.

This allows us to track users' behavior after they have been redirected to our website via a Facebook or Instagram ad.

This is intended to:

• to measure the effectiveness of our advertising
• to optimize our marketing efforts

The following data, among others, may be processed:

• IP address
• Device Information
• Pages Visited
• Interactions in the Store

Provider:

Meta Platforms Ireland Ltd.
4 Grand Canal Square,
Grand Canal Harbour,
, Dublin 2,
, Ireland

12. Cookies and Consent Tool

Our website uses cookies.

Cookies are small text files that are stored on your device and contain certain information.

We use a cookie consent tool from Shopify that allows you to choose which cookies may be stored.

Cookies are used in particular for:

• Technical Features of the Store
• Shopping Cart Feature
• Analytics and Marketing Purposes

You can adjust your cookie settings at any time using the consent banner.

13. Data Security

We use technical and organizational security measures to protect your data against tampering, loss, destruction, or unauthorized access.

Our website uses SSL encryption to ensure the secure transmission of data.

14. Data Retention

Personal data is stored only for as long as is necessary to fulfill the respective purpose or as required by statutory retention obligations.

Due to legal requirements, order and billing information may be stored for several years.

15. Rights of Data Subjects

Under the Swiss Data Protection Act, you have the right to:

• To obtain information about your stored data
• To request the correction of inaccurate data
• To request the deletion of your data (provided there are no legal requirements to retain it)
• to object to the processing of your data

To exercise your rights, you can contact us at any time.

16. Changes to This Privacy Policy

We reserve the right to amend this Privacy Policy to ensure that it always complies with current legal requirements or reflects changes to our services.